Museum Learning Hub
What personal data we collect and why we collect it
When you log into the The Hub website, The Hub automatically collects information about your Internet connection, including but not limited to: (i) the name of the Internet domain you used to access the Internet; (ii) the IP address of the website from which you linked directly to the The Hub website; (iii) the date and time you accessed the website; and, (iv) the pages you visited. This information (“Non-Personal Information”) does not identify you personally. We use this Non-Personal Information to monitor the effectiveness of the The Hub website and to consider potential improvements to the website and will not be shared with other organizations for commercial purposes.
When you visit and use the Sites, we may need to collect certain Personal Information from you in order to provide and improve upon our products, our inventory and services. We do not ask you to provide any Personal Information to simply browse our Sites. If you wish, however, to participate in some of the features and services the Sites may offer, including features and services available to registered users, we may ask you to provide certain Personal Information and/or non-personally identifiable or demographic information. Users who affirmatively choose to receive communications from us via a wireless device may be asked to submit a cell phone number to receive text messages. Personal Information includes, but is not limited to, your name, home and/or business address, phone number, email address, as well as other non-personally identifiable information or demographic information such as your age, gender, income level, habits, or preferences. Your submission of demographic information is generally optional and rarely required. When such non-personally identifiable information is tied to you personally (i.e. with other personally-identifiable information), it will be treated as Personal Information. We do not collect Personal Information unless you voluntarily provide it to us.
How We Use Personal Information
We may use Personal Information to communicate directly with users, such as to respond to inquiries, confirm registration information or your desire to opt-in to marketing communications from us, to inform users when they have won a sweepstakes or contest, to send you communications and offers by mail or email, or to fulfill a request for an online newsletter or other online subscription service, to keep you informed about the status of any transactions, to deliver gifts, prizes or rewards, to protect the security and integrity of our Sites, to correct technical problems and malfunctions on our Sites, to process your information, to take precautions against liability, to notify you of information concerning products or services, or to offer additional information about other products, programs, services, promotions or offers that may be of interest. We may also use Personal Information to identify your product and service preferences, to improve our promotional offers, customer service and overall user experience on our Sites, and to research, develop, manage and improve our Sites.
Third Party Providers
We may provide Personal Information to third parties who provide products and services on our behalf. These parties may use the Personal Information solely in conjunction with the specific services they provide for us (e.g., data processing, fulfillment of an order, etc.) or special offers they provide The Hub participants. Our service providers are obligated to protect your Personal Information. We may also provide third parties with aggregate statistics about traffic patterns, and related site information. This data reflects site usage patterns gathered during visits to our Sites each month, but it does not contain behavioral, profile, or identifying information about any individual user. We reserve the right to disclose any personal information as needed if such information is requested by law enforcement agencies or if we are required to do so by law, regulation, subpoena, court order or by a government entity. We also may disclose Personal Information to third parties in response to legal request such as court orders, subpoenas, and specific requests from law enforcement agencies, if we have reason to believe that disclosing such information is necessary to conduct investigations of possible breaches of law, to cooperate in any legal investigation, or to identify, contact, or bring legal action against someone.
We use third party providers such as Eventbrite for registration forms and credit card payments (registration fees). The forms from third party providers may ask for contact information for the purposes of communication with you and credit card information for payment processing, regarding your registration or submission. The owners of The Hub do not have access to private information submitted through third party providers.
How We Protect Your Personal Information
The Hub takes reasonable physical, electronic and administrative security precautions to maintain the security and accuracy of Personal Information we collect, including limiting the number of people who have physical access to our database servers, as well as employing electronic security systems and password protections that guard against unauthorized access, loss, misuse or alteration. Only authorized Hub personnel, including service providers, have access to the data. Notwithstanding the above, due to the open nature of the Internet, we cannot guarantee that any information stored on our servers, or transmitted to or from a user, will be free from unauthorized access. By using our Sites, you acknowledge that you understand and agree to assume these risks. Please note that email is not encrypted and is not considered to be a secure means of sharing Personal Information with us.
Contact With You
If you do not want to receive e-mail from us in the future, please let us know by contacting us at firstname.lastname@example.org.
If you supply us with your postal address online, you may receive periodic mailings from us with information on new products and services or upcoming events. If you do not wish to receive such mailings, please let us know by contacting us using the above information. You may also receive mailings from other reputable companies. You can have your name put on our do-not-share list by contacting us at email@example.com.
From time to time, we may use Personal Information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future, we will post the policy changes to our website to notify you and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, you should check this page periodically.